Ten years at TUI BLUE – ten years full of stories about the people who make our hotels such special places. Today, Deograsia Aurelian tells us how she built her career in housekeeping and why the little details make all the difference.

Deograsia Aurelian began her journey at TUI BLUE as a housekeeping trainee. She worked as a room attendant for four years before being promoted to housekeeping supervisor and taking on the role of Assistant Executive Housekeeper in 2024.

“I’m truly grateful to this company for giving me the opportunity to develop both professionally and personally,” says Deograsia. “Working here has taught me about responsibility, teamwork and discipline – and how to provide excellent service.”

What makes for good housekeeping?

For Deograsia and her team, cleanliness, hygiene and guest comfort are the top priorities. Every room is thoroughly cleaned and checked before a guest arrives. The team pays particular attention to details such as the condition of the linen, the cleanliness of the bathroom and the overall appearance of the room.

Creating special moments

Every now and then, the team receives special requests from guests – whether it’s a particular room layout, extra towels or special decorations. “We always do our very best to fulfil these requests,” says Deograsia. “Listening carefully and finding solutions are an important part of excellent service.”

The team particularly enjoys preparing special room set-ups for honeymoons, birthdays and anniversaries. With flowers, towels and little touches, they create a special atmosphere. “Seeing the guests’ joy and positive reactions is very fulfilling for us,” explains Deograsia.

The power of the little details

What Deograsia values most about her work is the opportunity to make a positive difference. “I enjoy meeting people from different countries and cultures and helping them feel welcome.”

To mark TUI BLUE’s 10th anniversary, she would like to thank the management and all her colleagues: “I’m proud to be part of this hotel family. Working in housekeeping has taught me that small details can make a big difference.”