Hanover, 14 June 2019

TUI Group publishes latest Sustainability Report

Creating better holidays for a better world

  • 29m ‘greener & fairer’ holidays delivered over the last 4 years
  • New 2020 commitment to reduce single-use plastic waste by 250m pieces – 140m pieces already removed
  • TUI Care Foundation fosters lasting positive impacts in holiday destinations

TUI Group, the world’s leading integrated tourism company, today launched its 2018 Sustainability Report, showing how the company is performing four years into its sustainability strategy ‘Better Holidays, Better World’. The 2020 strategy includes four core pillars where TUI aims to advance sustainable tourism at scale within its own operations, along its value chain, across the wider industry and in communities where it operates.

“As a leading tourism group, we want to continue to use our influence to initiate sustainable change. Of course, this also includes protecting the environment and the climate. Thanks to our investments in the latest technologies, we are on the right track. Our goal as TUI is to continue to play a pioneering role in sustainability. We want to use tourism‘s creative power to maximise the benefits of tourism. And at the same time we will innovate to minimise the ecological footprint of travel,” says Fritz Joussen, CEO of TUI Group.

Deliver more sustainable holidays

Alongside TUI Group’s strategic priority to develop the Holiday Experiences segment of the business, the sustainability strategy sets out ambitious commitments to grow both the range and uptake of more sustainable holidays.

Since 2015, TUI has delivered 29 million ‘greener and fairer’ holidays – measured by the number of customers we take to hotels with credible sustainability certification recognised by the Global Sustainable Tourism Council. In 2018 alone, 9.2 million ‘greener and fairer’ holidays were delivered (12 per cent increase year-on-year), showing strong progress towards TUI’s ambition of 10 million a year by 2020. TUI analysis* showed that hotels with sustainability certifications outperform non-certified hotels, demonstrating 10 per cent lower CO2, 24 per cent lower waste volume, 19 per cent less fresh water per guest night, 23 per cent higher use of green energy and higher customer satisfaction scores. A total of 81 per cent of TUI Hotels & Resorts held sustainability certifications in 2018. 

The TUI Collection excursion portfolio - promoting unique, authentic and responsible holiday experiences – also grew by 15 per cent year-on-year. In 2018, nearly 1.2 million TUI Collection excursions were delivered adding to a total of 3.5 million since 2015. Each excursion meets specific sustainability criteria to minimise environmental impacts and demonstrate benefits to local people.

TUI’s airlines again earned top ranking in the 2018 Airline Index from the independent climate protection organisation atmosfair, which compares the carbon efficiency of the world’s 200 largest airlines. TUI Airways in the UK won first place in the atmosfair ranking for the second consecutive year. TUI fly Germany netted fourth place. We are also improving the environmental performance of our cruise operations by investing in new, more fuel-efficient ships. Between 2015 and 2018, we have reduced carbon emissions per cruise passenger night by 11.7 per cent.

New 2020 commitment to reduce plastics

By the end of 2018 TUI Group had removed 140 million pieces of single-use plastic. As part of its contribution to the global drive to reduce plastic waste, TUI aims to raise this to 250 million by the end of 2020. Initiatives include removing 112 million single-use plastic items from hotels, launching ‘plastic reduction guidelines’ for hotels and TUI Cruise’s ambitious wasteless plastic reduction programme. 

“At TUI we work together with our partners on sustainable tourism. Hotel and excursion partners are essential to achieve our sustainability goals locally. We work continuously with them to set ambitious goals and then achieve them together. In addition, with the TUI Care Foundation we are involved in 30 local projects in 25 countries worldwide. Building on the potential of tourism as a force for good, the foundation supports and initiates partnerships and projects, which create new opportunities for the young generation and contribute to thriving communities,” says Thomas Ellerbeck, Member of the Executive Committee of TUI Group and Chairman of the TUI Care Foundation.

TUI Care Foundation enhances positive impacts 

TUI Care Foundation was established by TUI Group in 2016 as our central platform for projects to enhance the positive impacts of tourism. Connecting holidaymakers to good causes, the TUI Care Foundation fosters education and training initiatives to open up new opportunities and perspectives for young people, the protection of the natural environment in holiday destinations and sustainable livelihoods in thriving destinations where local communities can benefit even more from tourism.

A number of TUI Care Foundation programmes were expanded in 2018, includingTUI ACADEMY, which aims to empower 10,000 youngsters by 2020 through professional education and training to enhance opportunities for disadvantaged youth living in and around holiday destinations. Projects have been set up in the Dominican Republic, Morocco, Namibia, Tanzania and Vietnam. 

The TUI Cares programme aims to enhance 10,000 local livelihoods in destinations through tourism, with local communities benefiting from these projects in Greece, Jamaica, Morocco and Turkey. Many projects focus on local food and beverages, an aspect of sustainable tourism seen as important to holidaymakers highlighted in TUI consumer research.

About TUI Group

TUI Group is the world’s leading integrated tourism group operating in more than 100 destinations worldwide. The company is headquartered in Germany. The TUI Group’s share is listed in the FTSE 100 index, the leading index of the London Stock Exchange, and in the German open market.

In financial year 2019, TUI Group recorded turnover of around €19bn and an operating result of €893m. The Group employs more than 70,000 people worldwide. TUI offers its 28 million customers, including 21 million customers in European national companies, integrated services from a single source. It covers the entire tourism value chain under one roof. This comprises more than 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson as well as 18 cruise ships ranging from the MS Europa and MS Europa 2 luxury class vessels and expedition ships to the Mein Schiff fleet of TUI Cruises and the vessels of Marella Cruises in the UK. The Group also includes leading European tour operator brands, five airlines with 150 modern medium- and long-haul aircraft and 1,600 travel agencies. Apart from the expansion of its core business with hotels, cruises and destination activities, TUI is increasingly investing in digital platforms. The Group is transforming as a digital company.

Global responsibility for sustainable economic, ecological and social activity is a key feature of our corporate culture. TUI Care Foundation, initiated by TUI, promotes the positive effects of tourism, education and training as well as environmental and social standards with projects in 25 countries. It thus contributes to the development of the holiday destinations. TUI Care Foundation, operating around the world, initiates projects creating new opportunities for the next generation.