Contact for Customers

If you have a query, take a look at our Ask a Question section. If you can’t find what you’re looking for, please feel free to contact us.

TUI UK&I

Holidays & Flights: +44 (0)203 451 2688
(Opening times: Monday - Friday 09.00 - 19.00, Saturday 09.00 - 18.00, Sunday 10.00 - 17.00)

Cruises:

  • New bookings: 0203 451 2682
  • Shore excursion enquiries: 0203 451 2728 or cruiseexcursions@tui.co.uk
  • Finishing Touches 0203 451 2695
  • To pre-book your cabin: 0203 451 2682
  • Surprise at Sea:  0203 451 2963
  • Port parking: 0871 230 2800

Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Please check with your network provider.