Contact for Customers

If you have a query, take a look at our Ask a Question section. If you can’t find what you’re looking for, please feel free to contact us.

TUI UK&I

Holidays & Flights: +44 (0)203 451 2688
(Opening times: Monday - Friday 09.00 - 19.00, Saturday 09.00 - 18.00, Sunday 10.00 - 17.00)

Cruises:

  • New bookings: 0203 451 2682
  • Shore excursion enquiries: 0203 451 2728 or cruiseexcursions@tui.co.uk
  • Finishing Touches 0203 451 2695
  • To pre-book your cabin: 0203 451 2682
  • Surprise at Sea:  0203 451 2963
  • Port parking: 0871 230 2800

Crystal Ski Holidays

  • + 44 (0)20 3451 2821 (opening hours: Monday - Saturday: 9am - 7pm,  Sunday: 10am - 5pm)  
  • For more contact information click here.

Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Please check with your network provider.