Humans Rights
Respecting Human Rights
The TUI Group is committed to respecting human rights and environmental obligations within its supply chain throughout global operations.
We consider the protection of human rights to be of fundamental importance. Since 2014, we have been a signatory to the 10 universally recognised principles of the UN Global Compact in the areas of human rights, employment law, environmental protection and anti-corruption.
We comply with applicable laws, fulfil internationally recognised obligations in respect of human rights and the environment and ensure that human rights violations and environmental pollution are prevented in the course of our own business activities as well as those of our suppliers and business partners.
In particular, we condemn all forms of child and forced labour, all forms of slavery, all practices similar to slavery, and all forms of discrimination based on personal characteristics such as national or ethnic origin, social background, gender, sexual orientation, age, religion, beliefs, political opinion, or disability. We believe that everyone should be treated with respect and dignity and are committed to continuoulsy improving diversity and inclusion across our business.
Our commitment to respecting human rights is reflected in our Human Rights Statement. You can download the separate document on the right. The TUI Group Human Rights Officer is Mr Thomas Ellerbeck.
Please note that TUI Deutschland GmbH and TUIfly GmbH have each issued separate and adjusted policy statements for legal reasons in connection with the German Supply Chain Act. These are also available for download on the right. Gleb Zabashta is the Human Rights Officer of TUI Deutschland GmbH, while Eva Schlottau holds this position at TUIfly GmbH.
Further Policies and Statements
Supplier Code of Conduct
Sets the standards of ethical conduct, values and principles we expect from suppliers.
Integrity Passport – The TUI Code of Conduct
Commits TUI employees to conduct business with integrity and encourages to report potential or actual violations through available channels that include a confidential whistle-blower system (TUI Speak Up Line).
TUI Global Employment Statement
Applies both to our own employees and to our contractual partners. Its focus is the fair and respectful treatment of employees at all levels and compliance with applicable law and industry standards.
Complaints Procedure
TUI is committed to address any potential compliance violation of our Integrity Passport, the Supplier Code of Conduct, our internal policies and applicable laws, including human rights and environmental sustainability. To facilitate the process, TUI has implemented a complaints procedure through the TUI SpeakUp Line, our whistle-blower hotline.
Reporting Performance
We publish information related to our performance on human rights topics in our Modern Slavery Act Statements, the Report on the German Supply Chain Act and in our annual Non-Financial Declarations as well as our Group Annual reports.
UK Modern Slavery Act
TUI Group strongly condemns all forms of forced labor, modern slavery and human trafficking. The company is committed to respecting and promoting human rights both in its own business activities and along the entire value chain.
The TUI Group reports its annual progress in a statement in accordance with the requirements of the UK Modern Slavery Act 2015. The statement describes the measures taken to prevent modern slavery and human trafficking in its own business operations and supply chain in the reporting year.
Our published statements on the Modern Slavery Act are available for download below:
German Supply Chain Act
The protection of human rights and environmental standards in supply chains is the premise of the German Supply Chain Due Diligence Act (LkSG), which came into force on January 1, 2023. It obliges companies to analyze and monitor compliance with human rights, working conditions and environmental standards along their supply chain and to take remedial action in the event of grievances. The LkSG applies to the company's own business area and to the entire supply chain, both in Germany and worldwide.
In implementing our human rights and environmental due diligence obligations, we rely on the following key elements: responsibilities and risk management, risk analyses, preventive measures, complaints procedures, remedial actions, documentation and reporting. The process is continuously reviewed for its effectiveness.
We have prepared an information package for our suppliers and partners about the LkSG, its consequences and the impact on the TUI Group and its supply chain. This is publicly available.
We publish annual reports on the fulfillment of our due diligence obligations. These are published here on our website no later than four months after the end of our financial year and submitted to the Federal Office of Economics and Export Control.
Our published reports on the GSCA are available for download below: