Human Rights & Modern Slavery

Respecting Human Rights

TUI Group is committed to respecting human rights and we have a number of policies and initiatives in place to monitor, identify, mitigate, prevent and report on human rights.

TUI Human Rights Policy Statement

We, TUI AG and all legal entities controlled by TUI AG (jointly “TUI” or “TUI Group”), the world´s largest tourism group, are committed to respect human rights and environmental obligations within our supply chain throughout our worldwide operations. Since we consider the protection of human rights as a key element, TUI is signatory of the UN Global Compact’s 10 universally accepted principles in the areas of human rights, labour, environment, and anti-corruption since 2014.

We employ people from all around the world. In addition to our direct employees, our diverse business encompasses an extensive supply chain, with thousands of suppliers in more than 90 countries from manufacturers of aircraft and cruise ships to hotel laundry services and tourist guides as well as other destination services used by our customers. On this account, we implement applicable laws, respect internationally recognized human rights and environmental obligations, and take care to prevent human rights violations and environmental pollution in the course of our business activities, and those of our suppliers and business partners.

In particular, we condemn all forms of child and forced labour, all forms of slavery, all practices similar to slavery and all forms of discrimination on the basis of personal characteristics, such as national or ethnic origin, social background, gender, sexual orientation, age, religion, worldview and conviction, political belief or disability. We believe that everyone should be treated with respect and dignity and are committed to constantly improve diversity and inclusion across our business.

We condemn the exploitation of children and are committed to protect them. TUI Group is an active member of the Association End Child Prostitution, Child Pornography, Trafficking of Children for Sexual Purposes (ECPAT) and signatory of The Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism (The Code) and have policies and guidelines in place for the respective businesses, to address this topic throughout the operational activities.

We are also committed to comply with the respective locally applicable regulations on occupational health and safety, the payment of fair wages and the protection of employee rights to join trade unions and exercise collective rights.

To further our commitment, we have put in place a number of initiatives to follow business practices consistent with our policies and our TUI values: Trusted, Unique, Inspiring. We strengthen our procurement processes, raise awareness amongst our colleagues and partners, and improve training and reporting processes in line with the UN Guiding Principles on Business and Human Rights.

We have also developed specific processes in our own business area and, where necessary, vis-à-vis our direct and indirect suppliers for the purpose of complying with our due diligence obligations under the Act on Corporate Due Diligence Obligations for the Prevention of Human Rights Violations in Supply Chains.

Please see the full TUI Group Policy Statement on the right.

Our TUI Group Human Rights Officer is Mr Thomas Ellerbeck.

Please note that due to legal reasons linked to the German Supply Chain Act, our TUI Deutschland business has a separate but aligned Human Rights Policy & Framework. Dr. Dietrich Kressel is the Human Rights Officer of TUI Deutschland GmbH. You can also find the TUI Deutschland Policy Statement on the right.

Other Policies & Statements

Supplier Code of Conduct

Sets the standards of ethical conduct, values and principles we expect from suppliers. Available here.

Integrity Passport – The TUI Code of Conduct

Commits TUI employees to conduct business with integrity and encourages to report potential or actual violations through available channels that include a confidential whistle-blower system (TUI Speak Up Line).  Available here.

Global Employment Statement

Applies both to our own employees and to our contractual partners. Its focus is the fair and respectful treatment of employees at all levels and compliance with applicable law and industry standards. Available here.

Complaints Procedure

TUI is committed to address any potential compliance violation of our Integrity Passport, the Supplier Code of Conduct, our internal policies and applicable laws, including human rights and environmental sustainability. To facilitate the process, TUI has implemented a complaints procedure through the TUI SpeakUp Line, our whistle-blower hotline (here).

Reporting Performance

We publish information related to our performance on human rights topics in our Modern Slavery Act Statements below, our annual Non-Financial Declarations and our Group Annual reports (here).