TUI partners with SENNIES to bolster Special Educational Needs support in hotels
TUI has enhanced its commitment to inclusive travel by partnering with special educational needs childcare agency – SENNIES to bolster the Special Educational Needs (SEN) support offered to families while on holiday.
The three-year partnership will offer bespoke training for all childcare teams and frontline staff to ensure they can provide an inclusive holiday experience for children with additional needs, including neurodiversity.
As part of the partnership, TUI introduced two new sensory rooms earlier this year at the TUI BLUE Nausicaa Beach in Larnaca, Cyprus and the TUI BLUE Aura, Ibiza. The rooms are specially designed spaces that provide a calming, low-stimulation environment for guests who may feel overwhelmed by busy or unfamiliar surroundings. They feature elements such as soft lighting, interactive sensory equipment or quiet zones to encourage relaxation and make holidays more enjoyable for the whole family.
Guests will be able to receive bespoke tools such as visual supports and communication cards to allow children to clearly communicate their wants and needs with the Kids’ Club hosts. Within the kids’ club rooms, they will also introduce ‘Now and Next’ boards to allow children to understand the flow of a session and to be clear about what is coming next.
“SENNIES will help us review all our current childcare guidelines while offering bespoke training to our childcare teams and staff. The work we are doing marks our commitment to inclusive travel and moves us one step closer in ensuring families and children with SEN can feel seen and supported.”
For more information about TUI and accessible travel, visit: https://www.tui.co.uk/holidays/accessible-holidays
About TUI UK&I
Backed by a team of over 11,000 professionals and a network of 330 retail stores and independent travel agent partners, customers benefit from expert advice throughout their holiday experience. TUI Airways, part of TUI Airline, operates to over 75 destinations in 31 countries including Turkey, Greece, Cape Verde and Egypt with 70 aircraft from 23 UK and Ireland airports. We partner with over 45 leading airlines giving customers unmatched flexibility to find their perfect holiday whether it be Warsaw, New York or the Maldives. Our award-winning service is recognised by Good Housekeeping and trusted by customers with a 4.5 star Trustpilot rating. We were also awarded Best Travel Company for Accessible Holidays 2025 by Good Housekeeping.