January 9, 2026

Travel agent with 31 years' experience reveals her go-to destination for travellers navigating relationship changes

TUI UK&I
  • Hannah Sterling from TUI Penarth shares why Thailand consistently delivers for customers navigating relationship changes.
After 31 years behind the desk at TUI's Penarth store, Hannah Sterling has become something of an expert in matching destinations to life moments. And when it comes to customers experiencing relationship changes, whether that's a first trip as a couple or a newly single traveller taking their first solo break, she has one destination she recommends time and time again.

"Thailand," says Hannah simply. "It works for everyone, but especially for people going through relationship changes. I've seen it work magic for hundreds of my customers over the years."

As part of research looking at Brit's holiday firsts for 2026, TUI found that 64% of Brits would book a holiday to celebrate a major life moment, with relationship changes often being a driving factor. Engagements and weddings topped the list of reasons to book a getaway (19%), while a surprising 8% said they'd celebrate newfound singleness by booking a 'divorce-moon'.

"The beauty of Thailand is that it offers exactly what both groups need, just in different ways," explains Hannah. "For newly singles, it's the perfect solo travel training ground. For couples who've lost their spark, it forces them to slow down and reconnect."

For travellers navigating new life stages Hannah's advice is clear: "Don't underestimate the power of Thailand for relationship transitions. It's not just a beach destination - it's a place that genuinely changes people. The slower pace, the stunning beaches, the incredible food - it all comes together to create something transformational. I've seen it happen hundreds of times."

It’s clear that holidaymakers agree: TUI reports passenger numbers to Thailand are up by over 30% for this winter, making it one of the top booked long-haul destinations in 2025 - with even more increased capacity for 2026.

For couples, Hannah recommends the quieter islands: "Somewhere like Koh Lanta or Koh Yao Noi, where it's just you, the sand, and the turquoise water. I've booked couples into beachfront bungalows where they can walk straight onto the sand. They spend their days snorkelling together, taking long walks, watching the sunset with a cocktail. It's simple, but it's those simple moments that bring couples back together."

“I always encourage couples to try something new together while they're on trips. A shared experience like a Thai cooking class or paddleboarding lesson can create such a sense of teamwork. You're both beginners, you might make mistakes, and you’ll laugh about it together- those are the stories couples still talk about when they pop back into the store years later.”

For solo travellers, she suggests starting with the more social beaches: "Somewhere like Railay Beach or certain parts of Phuket where there's a good mix of solo travellers and couples. You can be alone when you want to be, but there's always someone to chat to at a beach bar if you're feeling sociable."

“My advice for newly single travellers is that this is your chance to rediscover what you actually enjoy. I also tell them to set themselves a small challenge: learn a few Thai phrases to use when ordering dinner, or try something bold like surf lessons. When people achieve something on holiday, even something small, it sets the tone for their whole next chapter."

Hannah shared one of her solo customer success stories: “One of my most memorable holidays booked was for a lovely lady who was divorced and also partially sighted. Back in April she took the plunge and booked a cruise with me, which stopped off in Thailand. In the months running up to the cruise she felt a bit nervous about travelling alone for so long - but she did it, loved every second of it, and even booked another world cruise with me for next year!”

Hannah believes 2026 will see a wave of what she calls 'intentional firsts' - travellers deliberately seeking new experiences to mark life changes.

TUI’s ‘firsts forecast’ research shows that nearly six in ten Brits admit to feeling stuck in their daily routine, and sets out the ways in which Brits plan to try something for the first time this year: "Thailand offers the perfect combination of comfort and adventure. It's safe, it's welcoming, but it's also completely different from daily life in the UK. Whether it’s a couple reconnecting or a newly single person rediscovering themselves, Thailand gives you the space to do it."

To discover more about holiday firsts, visit tui.co.uk/holidayfirsts
About TUI UK&I
TUI is one of the world's leading tourism and leisure groups, delivering trusted holiday experiences to millions of customers every year through the UK's favourite holiday brands including TUI UK& Ireland, First Choice, Marella Cruises, and Crystal Ski Holidays.

Backed by a team of over 11,000 professionals and a network of 330 retail stores and independent travel agent partners, customers benefit from expert advice throughout their holiday experience. TUI Airways, part of TUI Airline, operates to over 75 destinations in 31 countries including Turkey, Greece, Cape Verde and Egypt with 70 aircraft from 23 UK and Ireland airports. We partner with over 45 leading airlines giving customers unmatched flexibility to find their perfect holiday whether it be Warsaw, New York or the Maldives. Our award-winning service is recognised by Good Housekeeping and trusted by customers with a 4.5 star Trustpilot rating. We were also awarded Best Travel Company for Accessible Holidays 2025 by Good Housekeeping.

Part of the Markets + Airlines business division within TUI Group, TUI UK & Ireland operates a comprehensive portfolio including TUI River Cruises, TUI Cities, TUI Lakes & Mountains, TUI Tours, and premium accommodation brands TUI Blue, Holiday Villages, and Magic Life.
Visit the TUI Newsroom to learn the latest news and updates.
TUI UK&I Press Office
pressofficeuk@tui.co.uk

Can’t find what you’re looking for?

Looking for something specific:
© TUI Group · 2026