Hanover, 9 August 2023

TUI Group with significant increase in earnings: travel group profitable again in the 3rd financial quarter

all segments with positive operating development, Hotels & Resorts above pre-crisis level for the fifth consecutive quarter – booking levels for the summer remain strong – Group confirms expectation of significant increase in underlying EBIT for the full year

  • TUI back in profit in Q3 for the first time since the start of the pandemic: underlying Group EBIT significantly improved to 169 million euros (previous year: -27 million euros) 
  • Revenue rises to 5.3 billion euros: +19 per cent compared to previous year (4.4 billion euros)
  • Growth segment Holiday Experiences with hotels, cruises and activities with strong operating performance: underlying EBIT rises to 190 million euros (previous year: 121 million euros): Hotels and cruises with higher occupancy and increased rates
  • Strong demand: 5.5 million guests travel with TUI in the period under review (previous year: 5.1 million)
  • Summer 23: current bookings +6 per cent year-on-year at higher prices – Group confirms expectation of significant increase in underlying EBIT for the full year
  • CEO Sebastian Ebel: "Summer 23 is going very well, demand for holidays remains high. It will be a good full year for TUI with a significant year-on-year improvement in earnings. We are driving the transformation forward and investing in additional revenue and earnings areas to continue to grow profitably in the future."

The TUI Group is experiencing very high demand for holiday travel. For the first time since the beginning of the pandemic, the Group closed the 3rd financial quarter profitably. All segments showed a positive operating performance and contributed to the improvement in earnings. The growth sector Hotels & Resorts reported underlying earnings above pre-crisis levels for the fifth consecutive quarter. With continued strong bookings, the Group confirms its expectation of a significantly higher underlying EBIT for the full year 2023. This is the first quarterly report from the Group since the start of the pandemic that no longer includes government funding. The WSF aid was fully repaid in the reporting period. The banks' credit lines are currently undrawn. The Group significantly reduced net debt by 1.1 billion euros in the period under review, to 2.2 billion euros as of 30 June 2023.

TUI CEO Sebastian Ebel, presenting the quarterly figures in Hanover: "Summer 2023 is going very well and demand for holidays remains high. The Mediterranean remains the most sought-after destination for summer holidays. The heatwave in Northern Europe in June and the wildfires in Southern Europe have only dampened temporarily the previously strong development – but overall it will be a very good travel summer and a good year for TUI in 2023. For the full year we continue to expect a significant year-on-year increase in underlying EBIT. We are investing today to continue to significantly grow profitably in the future. We continue to drive TUI's transformation and strengthen our competitive position by investing in our profitable growth areas." 

Overview of results for Q3 2023: underlying Group EBIT positive for the first time, revenue up significantly, all segments contributing to the positive development

In the reporting period April to June 2023, TUI recorded high demand for holidays and good operating business with 5.5 million guests (previous year: 5.1 million). Consequently, the third financial quarter was closed profitably for the first time since the beginning of the pandemic with underlying EBIT of 169 million euros (previous year: -27 million euros). Revenue improved significantly by 900 million euros, or 19 percent, to 5.3 billion euros (previous year: 4.4 billion euros).

The growth and core segment Holiday Experiences with Hotels & Resorts, Cruises and TUI Musement activities recorded a strong operating performance in all sectors. Underlying EBIT in the Sector improved by 69 million euros year-on-year to 190 million euros (Q3 2022: 121 million euros). Hotels & Resorts continued its successful development of positive results, with underlying EBIT of 113 million euros not only up year-on-year (105 million euros) but also above pre-crisis levels for the fifth consecutive quarter (Q3 2019: 91.5 million euros). The average daily rate increased by nine per cent year-on-year to 80 euros, while occupancy improved by 5 percentage points to 79 per cent.

The Cruises Sector continued its recovery, recording its fifth positive quarter since the start of the pandemic. The ships of the three fleets of TUI Cruises, Hapag-Lloyd Cruises and Marella Cruises contributed to the positive EBIT development through increased volumes and higher occupancies. The occupancies for the period from April to June improved to 95 per cent (previous year: 69 per cent). Underlying EBIT by the Cruises sector climbed significantly to 64 million euros (previous year: 3 million euros). 

The growth segment TUI Musement with tours and activities recorded an operationally strong quarter. In the period under review, 2.7 million excursions, tours and activities were sold - one third more than in the same period of the previous year. The number of transfers rose by 14 per cent to 8.2 million. TUI Musement's underlying EBIT was 13 million euros (Q3 2022: 13 million euros).

The Markets & Airlines segment with TUI tour operators in the regions Northern (UK, Ireland, Sweden, Norway, Finland, Denmark), Central (Germany, Austria, Switzerland, Poland) and Western (Netherlands, Belgium and France) recorded a strong improvement in business performance across all markets. Overall, the result of the Markets & Airlines segment improved by 149 million euros to six million euros compared to the previous year (previous year: -143 million euros). The previous year's result included 75 million in additional costs caused by flight disruptions, particularly in the UK. The Central Region closed the quarter positively, with underlying EBIT reaching nine million euros. In the previous year, the result was 20 million euros, but included significant positive one-off hedging effects. The Northern Region improved its result to -1 million after a significant loss in the previous year (-93 million euros). Programmes and measures to improve results are being implemented in the UK and the Nordic countries. Western Region improved underlying EBIT substantially from -70 million euros in the previous year to -1 million euros. 

Wildfires in Greece - customers benefit from package tour, financial impact at Group level

Due to the wildfires in Rhodes at the end of July, around 8,000 TUI guests in the south of the island had to leave their hotels. TUI took comprehensive care of the guests on site and also with additional return flights. For the customer it has once again been shown that the package tour booked with the tour operator offers great advantages and comprehensive service in extraordinary situations. The measures taken in Rhodes have a financial impact which will be reflected in the results for the full year. There will be costs for cancellations and lost business, customer compensation and repatriation flights - the Group expects these to be around 25 million euros. The destination Rhodes accounts for around 5 per cent of the TUI Group's summer programme, 80 per cent of TUI guests spend their holidays in the north of the island, which was not affected at any time by the wildfires. With the development of a broader and year-round range of products and services already underway, TUI will also cushion the impact of similar events to a greater extent in the future.

Outlook: very good travel summer 23 expected - bookings currently +6 per cent year-on-year, average prices +7 per cent

TUI continues to record strong bookings for the current travel summer at +6 per cent year-on-year, at encouraging price levels. Average prices are 7 per cent higher than last year. TUI currently has 12.5 million customers for the whole of Summer 23. Group-wide bookings are at 95 per cent of the level of pre-pandemic Summer 19. For the current Summer, 86 per cent of capacity has already been sold, which is in line with the previous year and also pre-pandemic year 19. The trend in TUI's core markets is as follows: For the British market, bookings are currently up by one per cent more customers, TUI Deutschland customer numbers are up by 11 per cent on last year's summer, and in the Netherlands customer numbers are five per cent higher. For Summer 23, TUI expects to be close to the booking level of Summer 19. The Group confirms its expectation of a significant improvement in underlying EBIT for the full year, compared to the previous financial year. TUI CEO Sebastian Ebel: "The travel summer of 2023 will be very good for TUI - with very good figures from our Hotels & Resorts and our cruise brands, strong growth in the activities segment and an overall strong booking performance from our tour operators. Our competitive position is very good. Where we see challenges - in the UK market and in the Nordic countries - we have taken actions to strengthen and grow our market position. In all segments we are clearly focused on growth."


About TUI Group

The TUI Group is one of the world's leading tourism groups and operates worldwide. The Group is headquartered in Germany. TUI shares are listed in the Prime Standard of the Frankfurt Stock Exchange, in the regulated market of the Lower Saxony Stock Exchange in Hanover and in the FTSE 250, an index of the London Stock Exchange. TUI Group offers its 19 million customers integrated services from a single source and forms the entire tourism value chain under one roof. The Group owns over 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson and 16 cruise ships, ranging from the MS Europa and MS Europa 2 in the luxury class and expedition ships in the HANSEATIC class to the Mein Schiff fleet of TUI Cruises and cruise ships operated by Marella Cruises in the UK. The Group also includes Europe's leading tour operator brands and online marketing platforms, for example for hotel-only or flight-only offers, five airlines with more than 130 modern medium- and long-haul aircraft and around 1,200 travel agencies. In addition to expanding its core business with hotels and cruises via successful joint ventures and activities in vacation destinations, TUI is increasingly focusing on the expansion of digital platforms. The Group is transforming itself into a global tourism platform company.

Global responsibility for sustainable economic, environmental and social action is at the heart of our corporate culture. With projects in 25 countries, the TUI Care Foundation initiated by TUI focuses on the positive effects of tourism, on education and training and on strengthening environmental and social standards. In this way, it supports the development of vacation destinations. The globally active TUI Care Foundation initiates projects that create new opportunities for the next generation.