Palma de Mallorca, 16 August 2022

Priceline and Agoda users reward 14 RIU hotels

RIU Hotels & Resorts has received the “Priceline Agoda’s Customer Review Award”, which is presented by the online booking agencies Priceline and Agoda to hotels that have obtained the best guest reviews. RIU hotels in nine different countries have been honoured with this award: Aruba (1), Germany (1), Ireland (1), the Maldives (2), Mexico (4), Panama (1), Spain (1), Tanzania (1) and the United States (2).

The awards are based on reviews and comments written by guests and are presented to establishments with a score of eight or over. In this way, users can share their experiences and review their stay as a guide for future customers. This award recognises the efforts made by the staff of RIU hotels on a daily basis to offer a great service, always focusing on customer satisfaction.

The following RIU hotels have received the Priceline Agoda’s Customer Review Award:

Riu Plaza Berlin (Germany)
Riu Palace Aruba (Aruba)
Riu Plaza España (Spain)
Riu Plaza Miami Beach (United States)
Riu Plaza Manhattan Times Square (United States)
Riu Plaza The Gresham Dublin (Ireland)
Riu Palace Maldivas (Maldives)
Riu Atoll (Maldives)
Riu Palace Cabo San Lucas (Mexico)
Riu Palace las Americas (Mexico)
Riu Plaza Guadalajara (Mexico)
Riu Playacar (Mexico)
Riu Playa Blanca (Panama)
Riu Palace Zanzibar (Tanzania)

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About RIU Hotels & Resorts

The international RIU hotel chain was started in Mallorca, Spain, in 1953 as a small holiday business run by the Riu family, the founders and current owners, now in its third generation. The company specialises in holiday accommodation and over 75% of its establishments offer RIU's renowned All-Inclusive service. With the opening of its first city hotel in 2010, RIU expanded its product line with its own range of urban hotels under the name Riu Plaza. RIU Hotels & Resorts has 96 hotels in 20 countries, with a total of 34,215 employees that welcomed 6 million customers in 2022. RIU is currently the 32nd largest chain in the world, and is second in Spain by turnover and fourth by number of rooms.