Palma de Majorca, 24 August 2020

RIU Hotels win TripAdvisor awards

  • TripAdvisor has announced the winners of its Travelers’ Choice Best of the Best and Travelers’ Choice 2020 awards, in which a total of 69 RIU hotels have been recognised

TripAdvisor, the world’s largest travel platform, has announced the winners of the 2020 edition of the Travelers’ Choice Best of the Best (previously known as Travelers’ Choice) awards, in which travellers from around the world placed four hotels from the RIU chain located in Sri Lanka (1), Cape Verde (2) and Jamaica (1) among the 25 best hotels in the “Best All-Inclusive” category. These hotels were also awarded in the Travelers’ Choice (previously known as Certificate of Excellence) awards, together with another 65 RIU hotels, bringing the total up to 69 prize-winners.

The Travelers’ Choice Best of the Best are awarded on the basis of millions of opinions and comments written by travellers from around the world on the TripAdvisor website. These awards recognise the quality and service of the hotels in specific categories and areas. The winning hotels in the “Best All-Inclusive” category were: Riu Sri Lanka, Riu Palace Cabo Verde, Riu Funana and Riu Palace Jamaica.

The Travelers’ Choice, which are also awarded based on user opinions, recognise the companies that consistently receive excellent evaluations on TripAdvisor. The RIU hotels awarded by destination are:


  • Riu Plaza Berlin


  • Riu Plaza The Gresham Dublin


  • Riu Bravo
  • Riu Festival
  • Riu La Mola
  • Riu Palace Palmeras
  • Riu Don Miguel
  • Riu Palace Oasis
  • Riu Vistamar
  • Riu Gran Canaria
  • Riu Palace Maspalomas
  • Riu Palace Meloneras
  • Riu Papayas
  • Riu Palace Tenerife
  • Riu Buenavista
  • Riu Arecas
  • Riu Oliva Beach Resort
  • Riu Palace Tres Islas
  • Riu Palace Jandia
  • Riu Calypso
  • Riu Paraiso Lanzarote Resort
  • Riu Costa del Sol
  • Riu Nautilus
  • Riu Monica
  • Riu Chiclana


  • Riu Guarana
  • Riu Palace Madeira


  • Riu Palace Cabo San Lucas
  • Riu Palace Baja California
  • Riu Palace Pacifico
  • Riu Vallarta
  • Riu Palace Las Americas
  • Riu Palace Peninsula
  • Riu Caribe
  • Riu Palace Costa Mujeres
  • Riu Dunamar
  • Riu Palace Mexico
  • Riu Tequila
  • Riu Playacar
  • Riu Lupita
  • Riu Palace Riviera Maya
  • Riu Yucatan
  • Riu Plaza Guadalajara

Dominican Republic

  • Riu Palace Punta Cana
  • Riu Republica
  • Riu Palace Macao


  • Riu Palace Tropical Bay
  • Riu Reggae
  • Riu Palace Jamaica

Costa Rica

  • Riu Palace Costa Rica


  • Riu Plaza Panama

United States

  • Riu Plaza New York Times Square

Sri Lanka

  • Riu Sri Lanka


  • Riu Le Morne 
  • Riu Creole



  • Riu Palace Zanzibar
  • La Gemma dell'Est

Cape Verde

  • Riu Touareg
  • Riu Karamboa
  • Riu Palace Boavista
  • Riu Palace Cabo Verde
  • Riu Funana


  • Riu Palace Tikida Agadir
  • Riu Tikida Beach
  • Riu Tikida Dunas
  • Riu Palace Tikida Taghazout
  • Riu Tikida Palmeraie


  • Riu Helios Paradise
  • Riu Helios Bay

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About RIU Hotels & Resorts

The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family's third generation. The company specialises in holiday resorts and over 78% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza. RIU Hotels & Resorts now has 97 hotels in 21 countries. In 2023, the chain welcomed 6,4 million guests and provided jobs for a total of 35,808  employees. RIU is currently the world's 36th ranked chain, one of the Caribbean's most popular, the largest in Spain in terms of revenue and the fourth largest in number of rooms.