Hanover, 18 May 2020

First TUI hotels in Germany reopen

  • Start of the summer season at the North and Baltic Seas on 18 May
  • Hotels and clubs at Fleesensee in Mecklenburg-Western Pomerania will follow on 25 May
  • Comprehensive measures for safe and enjoyable holidays

The 2020 holiday starts in Germany. After the restrictions to contain the coronavirus have been lifted, hotels in the Federal Republic are allowed to reopen. The Dorfhotel on the island of Sylt will be the first TUI hotel to welcome guests from 18 May. The Dorfhotel and Iberotel at the Baltic Sea and the Dorfhotel at lake Fleesensee will also open next week, but in a first step only for holidaymakers from Mecklenburg-Western Pomerania. From 25 May, the popular holiday region will again welcome holidaymakers from other federal states of Germany. The TUI Blue hotel and the Robinson Club at lake Fleesensee are then ready to start and look forward to welcoming the first guests before Whitsun.

“Holiday 2020 is possible, safe and responsible. We are now opening the first TUI hotels in Germany for our customers,” says Sebastian Ebel, Group Board Member responsible for Hotels & Resorts. “The greatest possible protection for holidaymakers and employees is a top priority in these extraordinary times. With our experts in health and safety management we have intensively prepared the new start and will meet the high expectations of our guests. The holiday experience continues to be our key focus. Our hotel employees are currently developing new ways of offering our guests high-quality cuisine, professional sports facilities, relaxation and entertainment that we are known for.”

TUI has drawn up a 10-point plan to reopen the hotels. The initiatives will enable guests to enjoy their holidays in the knowledge that the highest hygiene standards in relation to Covid-19 have been put in place. The plan includes organisation, capacity planning and hygiene measures as well as intensive training of local staff. All measures will be launched in addition to the statutory regulations of the respective destinations.

From 25 May, the German tour operator TUI Deutschland will also start its programme with over 2,300 additional hotels, including the popular TUI Kids Clubs. TUI Group is also ready to resume travel activities to other European countries as soon as these trips are approved by the authorities. The TUI Blue Hotels and Robinson Clubs in Austria are to follow in June. In addition, the tourism group is engaged in an intensive exchange with the governments of other holiday destinations such as Greece, Cyprus, the Balearic Islands, but also Croatia and Bulgaria.

About TUI Group

TUI Group is the world’s leading integrated tourism group operating in more than 100 destinations worldwide. The company is headquartered in Germany. The TUI Group’s share is listed in the FTSE 250 index and in the German open market.

In financial year 2019, TUI Group recorded turnover of around €19bn and an operating result of €893m. The Group employs more than 70,000 people worldwide. TUI offers its 28 million customers, including 21 million customers in European national companies, integrated services from a single source. It covers the entire tourism value chain under one roof. This comprises more than 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson as well as 18 cruise ships ranging from the MS Europa and MS Europa 2 luxury class vessels and expedition ships to the Mein Schiff fleet of TUI Cruises and the vessels of Marella Cruises in the UK. The Group also includes leading European tour operator brands, five airlines with 150 modern medium- and long-haul aircraft and 1,600 travel agencies. Apart from the expansion of its core business with hotels, cruises and destination activities, TUI is increasingly investing in digital platforms. The Group is transforming as a digital company.

Global responsibility for sustainable economic, ecological and social activity is a key feature of our corporate culture. TUI Care Foundation, initiated by TUI, promotes the positive effects of tourism, education and training as well as environmental and social standards with projects in 25 countries. It thus contributes to the development of the holiday destinations. TUI Care Foundation, operating around the world, initiates projects creating new opportunities for the next generation.