Hanover, 18 May 2020

First TUI hotels in Germany reopen

  • Start of the summer season at the North and Baltic Seas on 18 May
  • Hotels and clubs at Fleesensee in Mecklenburg-Western Pomerania will follow on 25 May
  • Comprehensive measures for safe and enjoyable holidays

The 2020 holiday starts in Germany. After the restrictions to contain the coronavirus have been lifted, hotels in the Federal Republic are allowed to reopen. The Dorfhotel on the island of Sylt will be the first TUI hotel to welcome guests from 18 May. The Dorfhotel and Iberotel at the Baltic Sea and the Dorfhotel at lake Fleesensee will also open next week, but in a first step only for holidaymakers from Mecklenburg-Western Pomerania. From 25 May, the popular holiday region will again welcome holidaymakers from other federal states of Germany. The TUI Blue hotel and the Robinson Club at lake Fleesensee are then ready to start and look forward to welcoming the first guests before Whitsun.

“Holiday 2020 is possible, safe and responsible. We are now opening the first TUI hotels in Germany for our customers,” says Sebastian Ebel, Group Board Member responsible for Hotels & Resorts. “The greatest possible protection for holidaymakers and employees is a top priority in these extraordinary times. With our experts in health and safety management we have intensively prepared the new start and will meet the high expectations of our guests. The holiday experience continues to be our key focus. Our hotel employees are currently developing new ways of offering our guests high-quality cuisine, professional sports facilities, relaxation and entertainment that we are known for.”

TUI has drawn up a 10-point plan to reopen the hotels. The initiatives will enable guests to enjoy their holidays in the knowledge that the highest hygiene standards in relation to Covid-19 have been put in place. The plan includes organisation, capacity planning and hygiene measures as well as intensive training of local staff. All measures will be launched in addition to the statutory regulations of the respective destinations.

From 25 May, the German tour operator TUI Deutschland will also start its programme with over 2,300 additional hotels, including the popular TUI Kids Clubs. TUI Group is also ready to resume travel activities to other European countries as soon as these trips are approved by the authorities. The TUI Blue Hotels and Robinson Clubs in Austria are to follow in June. In addition, the tourism group is engaged in an intensive exchange with the governments of other holiday destinations such as Greece, Cyprus, the Balearic Islands, but also Croatia and Bulgaria.

About TUI Group

The TUI Group is one of the world's leading tourism groups and operates worldwide. The Group is headquartered in Germany. TUI shares are listed in the Prime Standard of the Frankfurt Stock Exchange, in the regulated market of the Lower Saxony Stock Exchange in Hanover and in the FTSE 250, an index of the London Stock Exchange. TUI Group offers its 19 million customers integrated services from a single source and forms the entire tourism value chain under one roof. The Group owns over 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson and 16 cruise ships, ranging from the MS Europa and MS Europa 2 in the luxury class and expedition ships in the HANSEATIC class to the Mein Schiff fleet of TUI Cruises and cruise ships operated by Marella Cruises in the UK. The Group also includes Europe's leading tour operator brands and online marketing platforms, for example for hotel-only or flight-only offers, five airlines with more than 130 modern medium- and long-haul aircraft and around 1,200 travel agencies. In addition to expanding its core business with hotels and cruises via successful joint ventures and activities in vacation destinations, TUI is increasingly focusing on the expansion of digital platforms. The Group is transforming itself into a global tourism platform company.

Global responsibility for sustainable economic, environmental and social action is at the heart of our corporate culture. With projects in 25 countries, the TUI Care Foundation initiated by TUI focuses on the positive effects of tourism, on education and training and on strengthening environmental and social standards. In this way, it supports the development of vacation destinations. The globally active TUI Care Foundation initiates projects that create new opportunities for the next generation.