- Comprehensive measures for TUI's hotel brands
- Intensive testing and training concepts for partner hotels
- Group Executive Board Member Sebastian Ebel: “With this concept we are demonstrating that we are a reliable partner for governments in the destinations when relaunching the tourism activities”
TUI has introduced a 10-point plan with a set of measures and standards to reopen its’ hotels. The measures will enable guests to enjoy their holidays in the knowledge that the highest hygiene standards in relation to Covid-19 have been put in place. In addition to organisation, capacity planning and hygiene measures, the plan also includes intensive training of local staff. The new standards will not only be implemented in the Group's own hotel brands such as TUI Blue, Robinson and TUI Magic Life, but will also be made available to the Group's joint venture and hotel partners. It is part of a more comprehensive package of measures that covers all of the tour operator's service components, from retail , flights and transfers to hotel stays, local excursions and cruises.
“Customer surveys clearly indicate that safety and hygiene will be of paramount importance for holidaymakers after the lockdown”, says Sebastian Ebel, the member of the Group Executive Board responsible for Holiday Experiences. "With our Group-wide, integrated health and safety management system, we can ensure that our hotels meet guests’ high expectations and offer the best possible protection against infections during these unusual times. We are laying the foundations for an agile and safe return to business so we can be ready to offer our unique holiday experiences again as soon as possible".
The plan in detail: