Reducing the environmental impact of holidays

A healthy planet and a healthy travel and tourism industry go hand-in-hand. That’s why conserving natural resources and mitigating negative environmental impacts are vital to our business. We are committed to continuously reducing the environmental impact of our holidays.

Due to the COVID-19 crisis, the key figures of the financial year 2020 unfortunately are of limited use for comparison. Therefore, KPIs of 2019 have been used in most cases to illustrate progress since the start of the strategy.

Ambition by 2020

We will operate Europe’s most carbon-efficient airlines and reduce the carbon intensity of our operations by 10% by 2020.

As measured in terms of TUI Airlines’ average grams of carbon emitted per revenue passenger kilometre (g CO2 / rpk), benchmarked against industry data, independent rankings, and carbon intensity metrics from our cruise and ground operations (TUI Hotels & Resorts and ground transport).


We operate one of the most carbon-efficient airlines in Europe. In the atmosfair Airline Index, TUI Airways (in the UK) and TUI fly Germany were independently ranked #1 and #4, respectively, as the most carbon-efficient airlines globally*.

Since the start of our strategy, we have reduced the carbon intensity of our operations; -13.6% for cruise, - 5.2% for hotels, - 3.6% for airlines and – 3.7% for ground transport.

*atmosfair Airline Index 2018


We will reduce TUI Airlines’ carbon emissions per passenger km by 10 %.

TUI Airlines’ average carbon emissions per revenue passenger kilometre reduced by 3.6% from 67.6g CO2 in our 2014 baseline year to 65.2g CO2 in 2019.

We had previously acknowledged that we would not meet the aviation carbon intensity target of 10% between 2015 - 2020, largely due to the delayed delivery and then grounding of the highly fuel-efficient Boeing 737 MAX. However, looking back at our efficiency performance over time, we have reduced relative carbon efficiency by nearly 14% since 2008.

All TUI’s airlines will be ISO 14001 certified.

All five TUI airlines maintained their ISO 14001 certification, now to the latest 2015 standard. In 2020 we aligned our environmental management systems to prepare for a merged ISO 14001 certification for our Northern Region and Western Region Airlines (achieved in 2021) to further embed sustainability and drive environmental performance.

Our airlines will source food, beverages and other supplies responsibly.

Our airlines continue to focus on sourcing responsibly and added more sustainable products to the onboard offering such as biodegradable sunscreen, reusable coffee cups, a ‘bracenet’ (made from fishing nets that have been lost in our oceans) and a more sustainable amenity kit encased in a re-usable bag which is made from recycled plastic bottles.

TUIfly Nordic removed red meat from its inflight meals. As part of our plastic reduction target, many single-use plastic items were removed across our airlines and replaced with more sustainable alternatives.

We will segregate cabin waste and work with destination airports to improve waste management and recycling.

All of our airlines segregate their waste and look to maximise recycling wherever possible. We’ve been involved in best practice initiatives such as the waste segregation programme at Schiphol Airport in Amsterdam and Eindhoven Airport. We continue to assess waste management and recycling facilities at key airports.

We will reduce carbon emissions per cruise passenger night by 10 %.

Carbon emissions per cruise passenger night were reduced by 13.6%, from 114kg in our 2015 baseline year to 99 kg in 2019.

All TUI cruise ships will be covered by ISO 14001 certification.

All of TUI’s cruise ships are covered by ISO 14001 certification.

Our cruise operations will make improvements in water consumption, waste management, and sulphur and nitrogen emissions.

Freshwater consumption per cruise passenger night reduced by 60.2% since the start of the strategy (213 litres to 85 litres in 2019). We started reporting waste data in 2017, a 20.6% reduction has been achieved by 2019 (14.7 litres per cruise passenger night in 2017 to 11.7 litres in 2019).TUI Cruises reduced sulphur and nitrogen per passenger night by 80% and 43% respectively between 2014 and 2019.

We will reduce carbon emissions from our offices, retail shops and brochures by 20%.

In 2019, carbon emissions from our major offices totalled 16,213 tonnes of CO2; 1,600 retail shops generated 8,329 tonnes of CO2 and 4,679 tonnes of CO2 resulted from brochure production. This in total is 29,221 tonnes of CO2 and reflects a 22.5% reduction against the 2015 baseline (37,687 tonnes of CO2).

Our hotels will reduce carbon emissions per guest night
by 10 %.

Average carbon emissions per guest night from TUI Hotels & Resorts reduced by 5.2% from 9.95kg in our 2015 baseline year to 9.43 kg of CO2 in 2019.

Our ground transport fleet will reduce carbon emissions per passenger kilometre by 10 %.

Carbon emissions per passenger kilometre reduced by 3.7% from 26.7g in our 2015 baseline year to 25.7g of CO2 in 2019.