Palma de Mallorca, 27 April 2023

RIU receives the AENOR Certification for its compliance System

  • This certification comes after more than a year of work involving all corporate departments and the operations team to ensure good governance and crime prevention systems, increasing the company’s credibility and building stakeholder trust

RIU Hotels & Resorts has obtained AENOR’s Certification of compliance management system, in accordance with the UNE 19601 standard. This certificate recognises the implementation of an internal management system to prevent crimes within the company by monitoring, analysing risks, identifying the most exposed positions and functions and ensuring that all members of the company are committed to acting in accordance with RIU's Compliance Policy and Code of Ethics, which is based on the principles of integrity, honesty and transparency.

The certification is the result of over a year of work in which all of RIU's corporate departments joined forces to take part in the thorough audit conducted by Monlex as an external advisor, in coordination with the internal legal department.

RIU believes that this certification is yet another step towards excellent business management as it translates the commitment of RIU’s professionals to the values that have always characterised their work into an audited policy. It is also a key element that reinforces the brand’s prestige and the confidence it instils in all its partners, employees and customers. All of this is backed by the demanding requirements of the UNE 19601 standard and AENOR’s prestige as the leading certification body in Spain.



AENOR helps transform society by building trust between organisations and people through compliance assessment (certification, inspection and testing), training and information services. It is the leading certification body in Spain. 

As a global entity, it provides certification, verification, validation, inspection, testing, training and information services in 87 countries. Currently, more than 87,000 work centres hold one of AENOR's certifications in fields such as quality management, sustainability, occupational health and safety, digitalisation, animal welfare, verification of non-financial information or compliance.

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About RIU Hotels & Resorts

The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family's third generation. The company specialises in holiday resorts and over 78% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza. RIU Hotels & Resorts now has 97 hotels in 21 countries. In 2023, the chain welcomed 6,4 million guests and provided jobs for a total of 35,808  employees. RIU is currently the world's 36th ranked chain, one of the Caribbean's most popular, the largest in Spain in terms of revenue and the fourth largest in number of rooms.