Hanover, 16 April 2020

Fighting Coronavirus: TUI employees get involved

  • Great Britain: TUI Airways Cabin Crew (UK) support National Health Service  in new volunteering scheme
  • TUI Campus Hanover: Internal platform helps employees put their skills to good use

Social commitment is an important part of TUI's corporate culture. And in difficult times, the company and its employees have never been more committed. The largest repatriation initiative in the company's history, involving more than 200,000 guests has been completed and most holidaymakers are back home. Now, TUI staff are supporting a number of initiatives to put their skills to good use during the coronavirus pandemic.

TUI Cabin crew help St. John Ambulance relieve pressure on NHS

The expertise and first aid training of TUI Airways cabin crew will be utilised across hospitals nationwide as TUI UK supports a new St John Ambulance scheme to help tackle the Coronavirus by relieving pressure on the NHS.

The St John Ambulance Covid-19 volunteering programme will place trained volunteers into essential NHS wards and departments around the UK to free up staff to fight the Covid-19 crisis on the frontline.  They will support with a range of agreed tasks, from caring for the elderly to basic monitoring of patients, transporting medication and maintaining cleanliness and hygiene, helping keep the NHS running as smoothly as possible during the pandemic. Volunteers will receive two days training provided by St John Ambulance, designed to complement the cabin crew training they have already undertaken.

Managing Director of TUI Airways, Dawn Wilson commented, “Our cabin crew are uniquely placed to support this scheme. Of course, their first aid training will be an advantage, but the most important skills are the ability to keep calm under pressure, have a real empathy for people who need support and be ready to put a patient’s welfare first.”

#letsTUIthistogether: support in the fight against Coronavirus

Many TUI employees are currently working reduced hours and a new initiative in Hanover is enabling German colleagues to identify opportunities to make use of their skills in a range of organisations across the city. Many have medical knowledge that makes them perfectly qualified to support in hospitals and nursing homes.

An internal platform – under the banner #letsTUIthistogether – has been developed to help anyone wishing to help to research local organisations and contact the appropriate people to volunteer their services. It will be continuously updated. In addition, the HR teams are available to answer questions from colleagues and provide guidance about this commitment. They have coordinated with hospitals and social institutions in the city.

TUI Care Foundation: support for people in holiday destinations

The TUI Care Foundation currently supports 30 projects in 25 holiday destinations. Together with its international partners, the foundation is in the process of analysing what help is needed locally and how resources can best be used to halt the spread of the virus and provide concrete help to local people. We will be able to provide more information in the near future.

How the work behind the scenes at TUI continues is shown by a ticker on the Group's website: www.tuigroup.com/en-en/media/tui-ticker-coronavirus

About TUI Group

TUI Group is the world’s leading integrated tourism group operating in more than 100 destinations worldwide. The company is headquartered in Germany. The TUI Group’s share is listed in the FTSE 250 index and in the German open market.

In financial year 2019, TUI Group recorded turnover of around €19bn and an operating result of €893m. The Group employs more than 70,000 people worldwide. TUI offers its 28 million customers, including 21 million customers in European national companies, integrated services from a single source. It covers the entire tourism value chain under one roof. This comprises more than 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson as well as 18 cruise ships ranging from the MS Europa and MS Europa 2 luxury class vessels and expedition ships to the Mein Schiff fleet of TUI Cruises and the vessels of Marella Cruises in the UK. The Group also includes leading European tour operator brands, five airlines with 150 modern medium- and long-haul aircraft and 1,600 travel agencies. Apart from the expansion of its core business with hotels, cruises and destination activities, TUI is increasingly investing in digital platforms. The Group is transforming as a digital company.

Global responsibility for sustainable economic, ecological and social activity is a key feature of our corporate culture. TUI Care Foundation, initiated by TUI, promotes the positive effects of tourism, education and training as well as environmental and social standards with projects in 25 countries. It thus contributes to the development of the holiday destinations. TUI Care Foundation, operating around the world, initiates projects creating new opportunities for the next generation.