Given that the situation is still evolving, it is not yet possible to estimate the potential financial impact across our business of the current COVID-19 development. We are continuously monitoring the situation very closely and actively evaluating the implications for our business.

The health and safety of both our guests and employees remain our top priority. We have therefore set up task forces across all our markets and we are in close contact with the relevant authorities and ministries. All TUI companies, including hotel and resorts, cruise companies, airlines, follow predefined and established procedures to prevent infections and have increased their hygiene measures.

While actively managing the current situation for our customers and employees, our priorities remain as follows:

TUI is experienced with handling external challenges, and therefore we are confident to deal with the current situation in the best interest of our stakeholders. Based on our resilient business model, the double diversification across our markets and destinations and our robust financial structure, we are well positioned to deliver sustained growth going forward.

Mathias Kiep, Group Director Investor Relations and Corporate Finance

Nicola Gehrt, Director, Head of Group Investor Relations

Tel: +49 (0)511 566 1435

Hazel Chung, Senior Investor Relations Manager

Tel: +44 (0)1293 645 823

Corvin Martens, Senior Investor Relations Manager

Tel: +49 (0)170 566 2321

Ina Klose, Senior Investor Relations Manager

Tel: +49 (0)511 566 1318

Tel: +49 (0)511 566 6020