Palma de Mallorca, 8 November 2018

Riu Palace Tropical Bay in Negril reopens, fully refurbished

  • This hotel, which originally opened in 2001, was RIU’s first in Jamaica

RIU Hotels & Resorts presents the fully refurbished Riu Palace Tropical Bay, in Negril, following extensive renovation works. What was the chain’s first hotel in Jamaica when it opened in 2001 now offers completely updated facilities, which maintain the Riu Palace range’s characteristic elegance and sophistication and the RIU chain’s exclusive 24-hour all-inclusive service.

The bond between RIU Hotels and Jamaica was forged in the late 1990s, when the chain became interested in this destination as a result of its representatives’ first visits to the island. The company’s instinct for embarking on new developments led it to commit to investing in Jamaica before any other European operators believed in it as a destination. RIU could see the island’s enormous potential, which lies in its natural beauty and its beaches, but above all in its culture and the charisma of its people. Since Riu Tropical Bay opened 17 years ago RIU’s commitment to the island has not flagged, and Jamaica is now one of its main destinations in the Caribbean, with six hotels, 3,152 rooms, 2,779 members of staff, more than 330,000 guests per year and a total investment of over 550 million dollars, which includes the 35-million-dollar investment in the renovation of Riu Palace Tropical Bay.

The changes to the hotel are particularly noticeable in the lobby, a space that has gained light, thanks to its large windows, and also a sense of space, due to radical changes to the use of colours, the entry of natural light and the use of a simpler, more modern style. It also now boasts large works of art and murals. Added to the gleaming white of the marble floor, the furniture’s shades of blue perfectly complement the beige columns to create a welcoming sensation of luxury and tranquility for the guests.

Riu Palace Tropical Bay now has 452 rooms, whose new style combines the classic sophistication of the Riu Palace range with furniture with clean lines and pale hues, and blue and turquoise accents. In addition, all the bathtubs have been replaced with large walk-in style showers, for the greater comfort of guests.

Another new feature of the hotel is the inclusion of the RiuLand kids’ club in the children’s area, designed to make sure the littlest members of the family enjoy their holiday to the maximum too. This area features a children’s pool, which is bigger than the previous one, and a playground. The hotel also has three large outdoor pools, one of which has a swim-up bar, as well as a fully-equipped and refurbished gym and a renovated spa zone.

With regard to its restaurants, they too have been refurbished with a contemporary design that harmonises with the other areas: the main restaurant, ‘Negril’, will continue to offer varied buffets and live cooking; the finest fusion cooking dishes will be served in ‘Krystal’; ‘Rimini’ will prepare a broad buffet of Italian specialities; the best of Japanese cuisine will be available from ‘Hakuchi’; and the poolside restaurant will serve the classic RIU Steakhouse dishes for dinner, a favourite among guests. As for bars, they have all been completely renovated and a 24-hour service is available in the lobby bar and the lounge bar. Furthermore, the hotel has added the new ice-cream and coffee bar, ‘Capuchino’.

The RIU Group has an ambitious expansion plan for the next five years, with a strong commitment to new destinations, especially in Asia, and large global cities where it plans to open Riu Plaza urban hotels. The hotel chain, which goes back more than 65 years, is characterised by its strong commitment to the destinations where it settles, investing in long-term projects that involve the local community through its purchasing, employment and sustainability policies. RIU is also making a big investment in the development and improvement of an increasingly sustainable operation, and all of its projects are guided by respect for the environments and the local culture and environment.

About RIU Hotels & Resorts

The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family's third generation. The company specialises in holiday resorts and over 78% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza. RIU Hotels & Resorts now has 97 hotels in 21 countries. In 2023, the chain welcomed 6,4 million guests and provided jobs for a total of 35,808  employees. RIU is currently the world's 36th ranked chain, one of the Caribbean's most popular, the largest in Spain in terms of revenue and the fourth largest in number of rooms.