New Delhi / Hanover, 28 May 2018

TUI Group sharpens its India focus

  • Transformation of TUI India from tour operator to digital provider, in line with increasing share of online booking
  • Appoints Krishan Singh as CEO of TUI India to support this renewed focus
  • TUI 2022: TUI Group aims to win an additional one billion euros in turnover and an additional one million customers from India, China and Brazil by 2022

TUI Group is expanding its online business in India. As part of the “TUI 2022” programme and to gain market share in the country’s significant growth of online travel bookings, the Group’s subsidiary TUI India has been transformed to a digital provider exclusively focussing on the online business. The change is also underpinned by the appointment of Krishan Singh as CEO of TUI India. Krishan joins TUI India from where he served as Senior Vice President. He has over 20 years of experience in the travel sector with strong focus on online travel.

Alexander Linden, Director Future Markets, TUI Group: “India is one of our future markets to deliver additional growth for the TUI Group. Realigning the local business with a strong digital focus under our TUI brand offers enormous opportunities. I am happy to have Krishan and his team onboard, they will ensure business expansion and deliver future growth.”

Krishan Singh, CEO of TUI India: “I am delighted to be part of the Future Markets team at TUI Group. By focusing on the online business, we will participate in the strong growth in the Indian market and contribute towards delivering the ambitious goals set out in TUI 2022.”

The world’s leading tourism business had launched a classical tour operating business in the South East Asian country in 2005. The business has now been realigned to reflect India’s rapidly expanding internet usage and significant growth of online travel bookings. In 2017 alone, revenue in the online travel booking segment in India climbed by more than 30 per cent year-on-year to 22.5 billion dollars. With growing affluence of a sizable population, India is one of the growth markets identified by TUI Group.

With its “TUI 2022” strategy programme, the Group is driving the digitalisation of its business further ahead. Expanding the TUI brand globally, TUI Group is tapping into new source markets such as China, Brazil and India. In these countries, TUI will achieve a fully digital market entry based on a standardised, globally scalable and uniform software architecture.

Through the underlying cutting-edge IT infrastructure, the website allows Indian consumers to combine flight and hotel offerings within seconds.

By 2022, TUI Group aims to win additional turnover of one billion and one million additional customers from these future markets.

About TUI Group

TUI Group is the world’s leading integrated tourism group operating in more than 100 destinations worldwide. The company is headquartered in Germany. The TUI Group’s share is listed in the FTSE 250 index and in the German open market.

In financial year 2019, TUI Group recorded turnover of around €19bn and an operating result of €893m. The Group employs more than 70,000 people worldwide. TUI offers its 28 million customers, including 21 million customers in European national companies, integrated services from a single source. It covers the entire tourism value chain under one roof. This comprises more than 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson as well as 18 cruise ships ranging from the MS Europa and MS Europa 2 luxury class vessels and expedition ships to the Mein Schiff fleet of TUI Cruises and the vessels of Marella Cruises in the UK. The Group also includes leading European tour operator brands, five airlines with 150 modern medium- and long-haul aircraft and 1,600 travel agencies. Apart from the expansion of its core business with hotels, cruises and destination activities, TUI is increasingly investing in digital platforms. The Group is transforming as a digital company.

Global responsibility for sustainable economic, ecological and social activity is a key feature of our corporate culture. TUI Care Foundation, initiated by TUI, promotes the positive effects of tourism, education and training as well as environmental and social standards with projects in 25 countries. It thus contributes to the development of the holiday destinations. TUI Care Foundation, operating around the world, initiates projects creating new opportunities for the next generation.


Krishan Singh, CEO of TUI India