Palma de Mallorca, 30 November 2021

TUI selected as partner for icelolly.com’s new activities offering

  • TUI powering new dedicated tours and activities platform for package holiday and deals website, icelolly.com
  • Over 55,000 excursions, activities and attraction tickets now available
  • Partnership continues TUI’s strategic growth in tours and activities

TUI Group, one of the world’s leading tourism groups, has been selected by Ice Travel Group as the partner for the new tours and activities service on its package holiday comparison and deals website, icelolly.com. TUI is powering a digital platform that adds a new 'Activities’ section to the icelolly.com website and app.

“The pandemic has made people realise even more the importance of making memories with their loved ones. Now travel is coming back, experiences are a great way to excite and inspire holidaymakers, both before they go away and whilst they are on holiday” explains Richard Singer, CEO of Ice Travel Group, which owns icelolly.com and TravelSupermarket. “Through the technology, curated experiences and service provided by TUI, we can now offer innovative additional products and have an incremental revenue source, which supports our growth strategy and desire to create an even wider service offering.”

The new 'Activities' section of the icelolly.com website and app enables customers to search and book 55,000 excursions, activities and attraction tickets across more than 100 countries and 1,000 locations. Experiences will be available in key destinations popular with icelolly.com users including city break and beach destinations across Europe, the U.S. and the Caribbean. They include everything from street food walking tours with a local in Rome, a parasailing adventure in Key West in Florida, an e-bike mountain tour and tapas tasting in Gran Canaria and a whale and dolphin-watching yacht trip in Tenerife.

The platform provided by TUI will also be utilised to set up new pre-holiday communication channels to enhance sales and customer service.

Experiences on icelolly.com are available to book now and the business is planning for immediate sales, adds Singer; “As travel continues to open up and bookings come in for the next few months and next year, we expect experiences to be popular in key European city break destinations such as Rome, Paris and Amsterdam, and sun locations including the Mediterranean, Canaries and the Caribbean. Experiences such as 4x4 tours of the less-visited North of Lanzarote or catamaran cruises in the Caribbean greatly enhance our offering.”

The agreement with The Ice Travel Group continues TUI’s strong growth in tours and activities including a steadily increasing number of partnerships with high-profile UK businesses.

“We are delighted that icelolly.com has chosen TUI as their preferred tours and activities partner and will leverage our new experiences platform to continue the rapid growth of their business,” comments Nishank Gopalkrishnan, Chief Business Officer of TUI Musement, the Tours & Activities division of TUI Group. “Tours and activities is the third largest segment In the travel industry and is primed for further growth, playing an increasingly important role in both the holiday decision making process and in the customers’ overall holiday satisfaction.”

About TUI Musement

TUI Musement is a global Tours & Activities business that combines scalable digital platforms with personalised in-destination service by local teams, to deliver products in three main business lines:

  • Experiences: Excursions, activities & tickets

  • Transfers: Between airports, hotels and ports

  • Tours: Multi-day itineraries encompassing flights, hotels, experiences and transfers

Available in all major city and sun & beach destinations, products are developed in-house or sourced from leading travel businesses. They are distributed to customers, including the 20+ million TUI customers, through the TUI websites and apps, in-destination local teams and B2B partners, including some of the world's leading OTAs, tour operators, airlines, hotels, travel agencies and cruise lines. TUI Musement is one of the major growth areas of the TUI Group.

About TUI Group

The TUI Group is one of the world's leading tourism groups and operates worldwide. The Group is headquartered in Germany. TUI shares are listed in the Prime Standard of the Frankfurt Stock Exchange, in the regulated market of the Lower Saxony Stock Exchange in Hanover and in the FTSE 250, an index of the London Stock Exchange. TUI Group offers its 19 million customers integrated services from a single source and forms the entire tourism value chain under one roof. The Group owns over 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson and 16 cruise ships, ranging from the MS Europa and MS Europa 2 in the luxury class and expedition ships in the HANSEATIC class to the Mein Schiff fleet of TUI Cruises and cruise ships operated by Marella Cruises in the UK. The Group also includes Europe's leading tour operator brands and online marketing platforms, for example for hotel-only or flight-only offers, five airlines with more than 130 modern medium- and long-haul aircraft and around 1,200 travel agencies. In addition to expanding its core business with hotels and cruises via successful joint ventures and activities in vacation destinations, TUI is increasingly focusing on the expansion of digital platforms. The Group is transforming itself into a global tourism platform company.

Global responsibility for sustainable economic, environmental and social action is at the heart of our corporate culture. With projects in 25 countries, the TUI Care Foundation initiated by TUI focuses on the positive effects of tourism, on education and training and on strengthening environmental and social standards. In this way, it supports the development of vacation destinations. The globally active TUI Care Foundation initiates projects that create new opportunities for the next generation.

About icelolly.com and Ice Travel Group

Icelolly.com is part of the Ice Travel Group, which owns the icelolly.com and TravelSupermarket price comparison and deals brands. TravelSupermarket and icelolly.com joined together and became part of the newly-formed Ice Travel Group in the summer of 2021. MoneySupermarket Group is the major shareholder of the new Group.

Founded in 2005, icelolly.com simplifies what can be a complicated and frustrating process by putting fun and personality into holiday comparison, offering visitors the opportunity to compare a wide range of holiday experiences and find a great value deal to suit their tastes, availability and budget.

With all holiday packages covered by ATOL and the business awarded a Trustpilot rating of 4.7 out of 5 in 2019, customers can book with confidence through the site, safe in the knowledge that the range of affordable, low-cost deals across sun, city, ski, cruise and UK experiences are financially protected icelolly.com’s stature as one of the UK’s leading and most trusted travel companies was recognised by customers and the industry alike in 2019. The company won a host of high-profile awards that year including Travel Brand of the Year at the Travel Marketing Awards and Brand of the Year at the Travolution Awards.